Privacy policy
Privacy Policy
At Lantern Event Australia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Billing information
- Payment details (processed securely via third-party providers)
- IP address and browsing data
2. How We Use Your Information
Your information is used to:
- Process your orders
- Send tickets and confirmations
- Communicate important event updates
- Provide customer support
- Improve our services
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal data.
Your information may be shared with trusted third parties only when necessary, such as:
- Payment providers
- Email and communication services
- Technical platforms (e.g., Shopify)
4. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
5. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
To exercise your rights, contact us at:
📧 lanterneventaustralia@outlook.com
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
7. Cookies
Our website uses cookies to enhance user experience and analyze traffic.
You can choose to disable cookies through your browser settings.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: